About us

Learn more about Hoteles Cumbres

National hotel chain founded in Chile in 2009, with properties located in prime locations in the country's main tourist destinations, aimed at different segments of the public, according to the specific interests of the city, its surroundings and neighborhood.

Hoteles Cumbres maintains as a common element the service philosophy and a unique style called “Cumbres Experience”, recognized and highlighted by all guests who visit it as a unique, welcoming, satisfactory, quality and efficient experience, which they always remember and want to repeat again and again.

Owned by two Chilean investment companies, the chain currently has two properties in San Pedro de Atacama and Vitacura - the latter under the DoubleTree by Hilton franchise since 2020 - and the operation of Hotel Cumbres in the Lastarria neighborhood.

Over the past few years, all hotels in the chain have been recognized in the Tripadvisor Travellers' Choice Awards, which are based on the comments and opinions of millions of users and recognize businesses in the hotel industry for their service, quality and customer satisfaction.

Awards & Recognition

Unsurprisingly, in 2020, all four hotels within the chain were once again recognized in the prestigious TripAdvisor's Travellers' Choice Awards—an esteemed accolade bestowed upon hotels based on the sincere reviews and opinions of millions of users. These awards serve as a testament to the impeccable service, unrivaled quality, and unwavering commitment to customer satisfaction demonstrated by Hoteles Cumbres. Furthermore, in light of the challenging health crisis, all hotels within the chain were honored with the "Confianza Turística" (Tourism Trust) certification from Sernatur—an esteemed recognition that attests to their steadfast adherence to stringent protocols and exemplary health practices.

Excursions from Hoteles Cumbres in Chile

Vision

Our vision is to emerge as an unrivaled benchmark in the national hotel industry, offering an unforgettable service experience while upholding our deep respect for the environment, local communities, suppliers, employees, and shareholders.

Mission

As a team of dedicated experts, we are driven by our mission to curate an unparalleled service experience. Passionate and committed, we forge meaningful and respectful relationships with our surroundings and destinations, tirelessly working to ensure that each and every guest can immerse themselves in the coveted Cumbres Experience—a unique, welcoming, satisfying, high-quality, and efficient encounter that leaves an indelible mark, fostering a desire to return time and time again.

Philosophy

While Hoteles Cumbres maintains a shared philosophy of service excellence, each hotel possesses a distinct personality imbued with architectural proposals that seamlessly blend with its natural surroundings and cater to the unique interests of its neighborhood and locale.

Cumbres Experience

The Cumbres Experience encapsulates the essence of our hotels—a harmonious blend of uniqueness, warmth, satisfaction, premium quality, and seamless efficiency that creates cherished memories and an insatiable desire to relive the enchantment.